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Streaming video
Author Simmons, Mike, 1948-

Title Holding the line
Published Newport, Wales : University of Wales, Newport, 2003
Online access available from:
Counseling and therapy in video    View Resource Record  


Description 1 online resource (streaming video file) (75 min.)
Series Counseling and therapy in video, volume 2
Summary This programme was made for anyone who uses the telephone to offer counselling, support or information. It considers the issues involved that anyone who engages in this kind of work needs to be aware of, and shows how to use counselling skills effectively over the telephone. It explains what's different about telephone work, and explores the benefits and drawbacks that confront anyone who uses this form of communication. It also demonstrates some specific techniques for offering help over the phone. If you use the telephone as a way of offering help in any form then this programme will be of benefit to you
Notes Originally released as DVD
Title from resource description page (viewed Apr. 29, 2011)
Audience For professional psychology therapists and psychology students
Notes English
Subject Counseling skills
Genre/Form Educational
Video recordings.
Form Streaming video