| Description |
1 online resource (234 p.) |
| Series |
Issn Ser |
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Issn Ser
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| Summary |
In case you were not aware, research focusing on both Canadian and U.S. companies shows that a whopping 98 percent of people polled have experienced uncivil behavior on the job. And, according to the fourth annual study on Civility in America: a nationwide survey, conductedby global public relations firm Weber Shandwick and public affairs firm Powell Tate in partnership with KRC Research, civility in America continues to erode. This year's study found that 70 percent of the Americans believe incivility has reached crisis proportions. Alarmingly, 81 percent of the Americans think that incivility is leading to an increase in violence at work. Notably, 80 percent of the people are dissatisfied with their jobs. Increasingly, people are choosing employers who understand that civility is good business. In Civility at Work, Lew Bayer describes the business case for civility and explains how organizations can increase employee retention, performance, and overall revenue by creating a workplace culture of human kindness and civility |
| Notes |
Description based upon print version of record |
| Subject |
Business etiquette.
|
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Respect for persons.
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Courtesy.
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Business etiquette.
|
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Courtesy.
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Respect for persons.
|
| Form |
Electronic book
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| ISBN |
1953349811 |
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9781953349811 |
|
