| Description |
1 online resource (266 p.) |
| Contents |
Cover -- Half Title -- Title Page -- Copyright Page -- Dedication -- Table of Contents -- Foreword -- Acknowledgments -- About the Authors -- Chapter 1: Introduction and Overview: 'Embedded' Across the Higher Education Landscape -- Who We Are -- The Context of Higher Education's Covid-19 Response -- Addressing Equity During a Crisis -- Crisis Leadership as a Critical Competency -- Framework and Organization of this Book -- Note -- References -- Part I: Centrality of the Institutional Mission -- Chapter 2: Communications -- Approaches to Crisis Communications |
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Emergency Response Protocols and Players -- New Modes of Communication -- Leveraging Social Media Communication Outlets -- Communicating with Boards -- Toward a Not Quite "Normal" -- Creating Opportunities to Listen -- External Communications -- University Websites and Statements -- Public Dashboards -- Governmental Entities and Agencies -- Lessons Learned -- Trap 1. Ready-Fire-Aim: Communicating Too Quickly -- Trap 2. Analysis Paralysis: Communicating Too Slowly -- Trap 3. Too Long-Didn't Read: Communicating Too Much Detail -- Trap 4. "Who Wrote This!?": Incorrect Audience Analysis |
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Trap 5. Don't Poke the Bear: Use of Triggering Words and Tone -- References -- Chapter 3: Global Mobility and International Programs -- The Setting: Internationalization and US Higher Education -- COVID-19 Outbreak in China: How Prepared Were We? -- The Spread of Covid-19 Into Europe and the Rush to Safety -- Operationalizing the Recall: Complications and Considerations -- Making and Communicating Decisions -- Reentry: Advising, Mental Health, Logistics and Academic Continuity -- Summer, Fall and Continued Program Cancellations -- Beyond Student Mobility: Faculty and Staff Travel |
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Impact on International Students in the US -- Closed Borders, Travel Bans and Suspended Visa Programs -- Lessons Learned -- Leadership and Responsibility for Internationalization -- Integration and Education of Internationalization Activities and Support Services -- Reconsideration of Roles and Responsibilities to Overseas Partners -- Value of Professional Organizations -- Alternatives to Mobility to Meet Objectives of Internationalization and Global Learning -- Connections Between Internationalization and DEI -- Risks of International Recruitment as an Enrollment Strategy -- References |
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Chapter 4: Continuity of the Academic Mission -- Moving Teaching to an Online Format: A Study in Academic Agility -- Preparing Faculty for Remote Instruction -- Different Types of Courses -- Policy Considerations -- Scheduling -- Dual Credit/Dual Enrollment -- Impact on Faculty -- Assessments -- Changes Regarding Assessment of Faculty Performance -- Changes to Tenure Clocks and Reappointment Calendars -- Supporting Student Academic Success -- Advising and Early Alerts -- Tutoring -- Supplemental Instruction -- Peer-to-Peer Mentoring -- Disability Services -- Commencement and Summer |
| Notes |
Description based upon print version of record |
|
Commencement |
| Subject |
COVID-19 Pandemic, 2020-
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Communication in higher education
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Crisis management -- United States
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| Form |
Electronic book
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| Author |
Rabbitt, Kara M
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Summers, Suzanne Wilson
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Phillips, Rhonda
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Hottenstein, Kristi N
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Cole, Juanita M
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| ISBN |
9781000736342 |
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1000736342 |
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