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Book Cover
Author Latukha, Marina, author

Title Cultural differences and problems with quality : challenges for human resource management in the automobile industry / Marina Latukha
Published London : Graduate School of Management, St. Petersburg State University, 2014
Online access available from:
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Description 1 online resource
Series SAGE Knowledge. Cases
SAGE Knowledge. Cases
Summary CARM, the automobile company that affiliates manufactured automobiles and related parts across more than 35 companies located in 21 different countries worldwide, faced a problem with car quality in 2007-2009. The case discusses advantages and limitations of the existing human resource management practices and corporate values that may cause problems with quality. Were the main reasons for quality problems due to human error and lack of employee engagement? The case suggests finding possible improvements for existing human resource practices in order to avoid such situations in the future
Notes Originally published in Latukha, M. (2014). Cultural Differences and Problems with Quality: Challenges for Human Resource Management in the Automobile Industry. St. Petersburg, Russia: Graduate School of Management, St. Petersburg State University
Description based on XML content
Subject CARM
Automobile industry and trade -- Personnel management -- Case studies.
Automobile industry and trade -- Quality control -- Case studies.
Cultural competence -- Case studies.
Genre/Form Case studies.
Form Electronic book
ISBN 9781526436979 (ebook)