2001

The CRM Handbook : a Business Guide to Customer Relationship Management

Dyché, Jill, author
1st edition
Addison-Wesley Professional, 2001

 

2023

EXTENDING DYNAMICS 365 CUSTOMER ENGAGEMENT APPS WITH LOW CODE : create tailor-made dynamics 365 ... ce apps using powerful low-code capabilities of power platform

FERNANDEZ, NICOLAS ANDRES



 

2020

Fundamentals of CRM with Dynamics 365 and Power Platform Enhance Your Customer Relationship Management by Extending Dynamics 365 Using a No-Code Approach

Tarla, Nicolae



 

2020

Hands-On Low-Code Application Development with Salesforce : Build customized CRM applications that solve business challenges in just a few clicks.

Murru, Enrico, author



 

2014

Implementing SAP CRM : the guide for business and technology managers

Kale, Vivek, author

Boca Raton : Auerbach, 2014

 

2015

Implementing SAP CRM : the guide for business and technology managers

Kale, Vivek.

Boca Raton, FL : CRC Press, [2015]

 

2017

Mastering Microsoft Dynamics CRM 2016

Somani, Deepesh



 

2017

Mastering Microsoft Dynamics CRM 2016 : an advanced guide for effective Dynamics CRM customization and development

Somani, Deepesh, author

Birmingham, UK : Packt Publishing, 2017

 

2008

Microsoft Dynamics CRM 4.0 : unleashed

Wolenik, Marc J



 

2011

Microsoft Dynamics CRM 2011 Grundlagen

Snyder, Mike



 

2013

Microsoft Dynamics CRM 2011 reporting : everything you need to know to work with reports in Dynamics CRM 2011

Sinay, Damian



 

2016

Microsoft Dynamics CRM 2016 customization : use a no-code approach to create powerful business solutions using Dynamics CRM 2016

Tarla, Nicolae, author
Second edition
Birmingham, UK : Packt Publishing, 2016

 

2017

Microsoft Dynamics CRM 2016 unleashed

Wolenik, Marc J., author.

Indianapolis, Indiana : Sams, [2017]

 

2011

Microsoft Dynamics Sure Step 2010 : the smart guide to the successful delivery of Microsoft Dynamics business solutions

Shankar, Chandru



 

2010

Oracle Siebel CRM 8 Installation and Management

Hansal, Alexander



 

2010

Oracle Siebel CRM 8 installation and management : install, configure, and manage a robust customer relationship management system using Siebel CRM

Hansal, Alexander



 

2009

Programming Microsoft Dynamics CRM 4.0

 

2011

Sage ACT! 2011 Dashboard and Report Cookbook

Fredricks, Karen



 

2012

Successful customer relationship management programs and technologies : issues and trends

 

2021

Working with Microsoft Forms and Customer Voice Efficiently Gather and Manage Customer Feedback, Insights, and Experiences

Lee, Welly



 

2011

Microsoft Dynamics CRM 2011 administration bible

Wittemann, Matthew



 

2011

Working with Microsoft Dynamics CRM 2011

Snyder, Mike.



 

2020

Eurasian Business Perspectives : Proceedings of the 25th Eurasia Business and Economics Society Conference

Eurasia Business and Economics Society. Conference (25th : 2018 : Berlin, Germany)

Cham, Switzerland : Springer, [2020]

 

2016

Rediscovering the essentiality of marketing : proceedings of the 2015 Academy of Marketing Science (AMS) World Marketing Congress

Switzerland : Springer, ©2016

 

2022

Accelerating Nonprofit Impact with Salesforce : Implement Nonprofit Cloud for Efficient and Cost-Effective Operations to Drive Your Nonprofit Mission

Dees, Melissa Hill



 

2011

Arbeiten mit Microsoft Dynamics CRM 2011 : Konfiguration, Anpassung und Erweiterung

Snyder, Mike.



 

2019

Augmented Customer Strategy

N'Goala, Gilles, author
1st edition
Wiley-ISTE, 2019

 

2019

Augmented customer strategy : CRM in the digital age

London, UK : ISTE, Ltd. ; Hoboken, NJ : John Wiley & Sons, Inc., 2019

 

2003

B2B integration : concepts and architecture

Bussler, Christoph.

Berlin ; New York : Springer, [2003]

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2017

Beginning Salesforce developer

Wicherski, Michael, author

New York : Apress, [2017]

 

2021

Building Expert Business Solutions with Zoho CRM An Indispensable Guide to Developing Future-Proof CRM Solutions and Growing Your Business Exponentially

Harrington, Dominic



 

2011

Building on SugarCRM

Mertic, John
1st ed


 

2022

Churn analysis.

[First edition]
[Place of publication not identified] : Manning Publications, [2022]

 

2022

Churn analysis.

[First edition]
[Place of publication not identified] : Manning Publications, [2022]

 

2022

Churn analysis.

[First edition]
[Place of publication not identified] : Manning Publications, [2022]

 

2022

Churn analysis.

[First edition]
[Place of publication not identified] : Manning Publications, [2022]

 

2022

Churn analysis.

[First edition]
[Place of publication not identified] : Manning Publications, [2022]

 

2022

Churn forecasting : churn analysis with regression

[First edition]
[Place of publication not identified] : Manning Publications, [2022]

 

2022

Churn forecasting : XGBoost ML forecasting and analysis

[First edition]
[Place of publication not identified] : Manning Publications, [2022]

 

2012

The compliance business and its customers

Kasabov, Edward, author.



 

2008

CRM as a rapid development platform : Microsoft Dynamics CRM 4.0

Yack, David, 1965-



 

2011

CRM fundamentals

Kostojohn, Scott



 

2004

CRM unplugged : releasing CRM's strategic value

Bligh, Philip.

Hoboken, N.J. : John Wiley & Sons, [2004]

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2004

CRM unplugged : releasing CRM's strategic value

Bligh, Philip



 

2022

Customer behavior.

[First edition]
[Place of publication not identified] : Manning Publications, [2022]

 

2022

Customer Behavior.

[First edition]
[Place of publication not identified] : Manning Publications, [ 2022]

 

2022

Customer behavior.

[First edition]
[Place of publication not identified] : Manning Publications, 2022

 

2011

Customer knowledge management : improving customer relationship through knowledge application

Wilde, Silvio.



 

2003

Customer relationship management : integrating marketing strategy and information technology

Zikmund, William G.

Hoboken, N.J. ; [Great Britain] : Wiley, [2003]

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2003

Customer relationship management systems handbook

Sharp, Duane E