Customer loyalty -- Research. : Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations / Derek R. Allen
2004
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Customer loyalty -- United States. : Customer loyalty in third party logistics relationships : findings from studies in Germany and the USA / David L. Cahill
Customer protection -- Victoria -- Case studies : Power, markets & exclusion : assessing the effectiveness of social protections in deregulated markets : an electricity case study from Victoria / Financial & Consumer Rights Council Victoria Inc. ; [report written and researched by Andrea Sharam]
Customer relations -- Great Britain. : Building a successful customer-service culture : a guide for library and information managers / edited by Maxine Melling and Joyce Little
2002
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Customer relations -- Humor. : What to say to a porcupine : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher
Customer relations -- Management -- Social aspects : Customer media in een sociaal medialandschap : rede uitgesproken bij de aanvaarding van het ambt van bijzonder hoogleraar Customer Media aan de Universiteit van Amsterdam op donderdag 3 november 2011 / door Peter Kerkhof
Customer relations -- Research : The Routledge handbook of service research insights and ideas / edited by Eileen Bridges, Kendra Fowler
2020
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Customer relations -- Social aspects : Customer media in een sociaal medialandschap : rede uitgesproken bij de aanvaarding van het ambt van bijzonder hoogleraar Customer Media aan de Universiteit van Amsterdam op donderdag 3 november 2011 / door Peter Kerkhof