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Subjects (1-2 of 2)
Customer services -- India -- Management.
1
2004
Customer-driven services management
Balachandran, S., 1932-
Second edition
New Delhi : Response Books ; Thousand Oaks, Calif. : Sage Publications, 2004
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MELB
658.8120954 Bal/Cds 2004
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2
2004
Customer-driven services management
Balachandran, S., 1932-
2nd ed
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