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Author Guo, Xiaojia, author

Title Y International Group (YIG) : surviving Vietnam's anti-China riots in 2014 / Xiaojia Guo (Tsinghua University), Hao Chen (Tsinghua University), Peng Jiang (Tsinghua University)
Published Bingley, U.K. : Emerald Group Publishing Limited, 2015
Online access available from:
Emerald Emerging Markets    View Resource Record  


Description 1 online resource (3 pages) : 7 illustrations
Series Emerald emerging markets case studies, 2045-0621 ; volume 5, issue 5
Summary Part A of the case introduces the main character (Mr. Yang) and his factory in Vietnam, the escalation of the strike and the course of the crisis. It also elaborates the important critical decisions Mr. Yang made to save both his factory and employees. Part B of the case describes the rescue of Mr. Yang and his Chinese employees, his actions after the crisis and strategic positioning in future business. Part C of the case introduces the aftermath of the riot and Mr. Yang's reflection regarding the crisis
Notes The instructors may emphasize different learning objectives in different courses. Business Ethics: help the students learn to recognize, clarify, speak and act on their values when conflicts arise. Decision-Making: helps the students understand the logic of sense-making in crisis and the concept of bounded rationality. Business Communication: helps the students learn to raise issues in an effective manner and learn to deliver their own responses effectively. Cross-Cultural Management: helps the students identify and analyze the many ways in which managers can voice and implement their values in the face of critical moments in a different cultural environment
Teaching notes are available for educators only. Please contact your library to gain login details or email to request teaching notes
Bibliography Includes index and bibliographical references
Audience This case is applicable to graduate-level management courses such as: Business ethics, Decision-making, Business Communication and Cross-Cultural Management. Students should have some knowledge in Decision-Making concepts (e.g. "bounded rationality"); in Cross-Cultural Management concepts (e.g. "culture norms"); and in Strategic management theory such as "institution-based view" (e.g. formal vs informal institutions)
Subject Crisis management -- Vietnam
Riots -- Vietnam
Diversity in the workplace -- Vietnam
Business & Economics -- Management.
Management & management techniques.
Genre/Form Case studies.
Form Electronic book
Author Chen, Hao, active 2015, author
Jiang, Peng, active 2015, author