| Description |
1 online resource (x, 223 pages) : illustrations |
| Series |
Lecture notes in business information processing, 1865-1348 ; 163 |
|
Lecture notes in business information processing ; 163. 1865-1348
|
| Contents |
IT Global Delivery Model Efficiency: An Exploratory Case Study to Identify Input and Output Factors / Marko Nöhren, Armin Heinzl, Tommi Kramer -- Relative and Joint Dependence in IS Outsourcing Relationships -- A Model of Effects on Relational Facets and Exchange Performance / Jasmin Kaiser, Thomas Widjaja, Peter Buxmann -- The Role of Organizational Standards in IT Outsourcing Relations / Anna Moretti, Giovanni Vaia -- Vendor Capabilities in ITO Research: A Systematization and Critical Review / Patrick Hoberg, Helmut Krcmar -- The Middle Management of Offshoring: Understanding Offshoring Strategy Implementation at a Meso Level / Petra Edoff -- Offshore BPO Decisions and Institutional Influence on Senior Managers / Kevan Penter, John Wreford, Graham Pervan -- Cloud Computing as Innovation: Studying Diffusion / Leslie Willcocks, Will Venters -- Towards Improvement of Information Systems Governance: Reorganization of Software Applications Hosting / Björn Johansson -- Coordinating Tensions in Orchestrating Blended Modes of Sharing and Outsourcing of Services / Albert Plugge, Marijn Janssen, Anton Joha -- Can Agile Software Tools Bring the Benefits of a Task Board to Globally Distributed Teams? / Christiaan Katsma, Chintan Amrit -- KAIWA: Towards a Method for Knowledge Transfer in the Transition Phase of Offshore Outsourced Projects / Erik Wende, Tom Philip, Gerhard Schwabe -- Opaque Indifference and Corporate Social Responsibility: A Moral License for Offshore BPO? / John Wreford, Fay Davidson, Graham Pervan -- Business Process Outsourcing in Suriname: Call Center Services / Erik Beulen |
| Summary |
This book contains 13 papers from the 7th Workshop on Global Sourcing, held in Val d Isr e, France, during March 11 14, 2013, which were carefully reviewed and selected from 40 submissions. They are based on a vast empirical base brought together by leading researchers in information systems, strategic management, and operations. This volume is intended for students, academics, and practitioners interested in research results and experiences on outsourcing and offshoring of information technology and business processes. The topics discussed represent both client and supplier perspectives on sourcing of global services, combine theoretical and practical insights regarding challenges that both clients and vendors face, and include case studies from client and vendor organizations |
| Notes |
Includes author index |
|
Online resource; title from PDF title page (SpringerLink, viewed September 16, 2013) |
| Subject |
Information technology -- Contracting out -- Congresses
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Outsourced Services
|
|
Informatics -- economics
|
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Information technology -- Contracting out
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| Genre/Form |
proceedings (reports)
|
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Conference papers and proceedings
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|
Conference papers and proceedings.
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Actes de congrès.
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| Form |
Electronic book
|
| Author |
Oshri, Ilan, editor
|
|
Kotlarsky, Julia, editor
|
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Willcocks, Leslie, editor
|
| ISBN |
9783642409516 |
|
3642409512 |
|
