1. eBusiness and the eWorld -- 2. eBusiness models -- 3. Developmeing your eBusiness strategy -- 4. Implementing your eBusiness strategy -- 5. Planning a website -- 6. Building and operating an eStore -- 7. Building an intranet -- 8. Knowing your customers -- 9. Marketing and branding -- 10. Working with suppliers and partners -- 11. eBusiness accounting and finance -- 12. Conducting secure eBusiness -- 13. Governments and the regulatory environment -- 14. eBusiness and contract law -- 15. Privacy, intellectual property, and existing laws -- 16. eBusiness and taxation -- 17. Afterword: the future of eBusiness -- Appendix 1. CISCO report - Built for business: Australia's internet economy -- Appendix 2. NOIE Second progress report "Strategic framework for the information economy" action plans -- Appendix 3. Legislation -- Appendix 4. eBusiness courses -- Appendix 5. Useful websites -- Glossary
