Foreword / Fred Thompson -- Preface / Deborah E. Gibbons -- Against desperate peril: high performance in emergency preparation and response / Herman B. "Dutch" Leonard and Arnold M. Howitt -- Anticipating rude surprises: reflections on "crisis management" without end / Todd R. La Porte -- Technological transformation of logistics in support of crisis management / Richard A. Braunbeck III and Michael F. Mastria -- Improving disaster management through structured flexibility among frontline responders / Claudia Seifert -- Asymmetric information processes in extreme events: the December 26, 2004 Sumatran earthquake and tsunami / Louise K. Comfort -- Emergent institutionalism: the United Kingdom's response to the BSE epidemic / Chris Ansell and Jane Gingrich -- Maximizing the impact of disaster response by nonprofit organizations and volunteers / Deborah E. Gibbons -- How governments can help businesses weather a cataclysmic disaster / Roxanne Zolin and Fredric Kropp -- Globalization and international communicable crises: a case study of SARs / Teri Jane Bryant, Ilan Vertinsky, and Carolyne Smart -- Constraints on the U.S. response to the 9/11 attacks / Alasdair Roberts -- Support for crisis management in Asia-Pacific: lessons from ADB in the past decade / Clay Wescott -- Synthesizing perspectives on management of communicable crises / Deborah E. Gibbons -- About the authors
