Description |
xvii, 554 pages ; 26 cm |
Contents |
1. Clinical Practices and Procedures / Arlene A. Darick -- 2. EAP Accreditation and Credentialing / J. Chip Drotos -- 3. Employee Assistance Programs in Higher Education / Linda Stoer-Scaggs -- 4. Models of Service Delivery / Tamara Cagney -- 5. Cultural Diversity and Employee Assistance Programs / Robert Grossmark -- 6. Internal Marketing Strategies to Maximize EAP Visibility and Effectiveness / Bernard E. Beidel -- 7. Survey Research to Measure EAP Customer Satisfaction: A Quality Improvement Tool / James M. Oher -- 8. Occupational Psychiatry and the Employee Assistance Program / Jeffrey Kahn -- 9. Benchmarks and Performance Measures for Employee Assistance Programs / Thomas M. Amaral -- 10. Behavioral Risk Management: The Pathway to a New Generation of Workplace Services / Rudy M. Yandrick -- 11. EAP and SAP Interface Issues in Small Businesses / Donald I. Rothschild -- 12. Brief Interventions and Moderation Approaches for Preventing Alcohol Problems / Keith D. Bruhnsen |
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13. Developing Clinical Tools for the Workplace: ORBIT / Donald L. Oberg -- 14. EAPs and the Future of Work / T. J. Elliott -- 15. The Evolving Role of EAPs in Managed Behavioral Healthcare: A Case Study of DuPont / Paul W. Heck -- 16. EAP and Wellness Collaboration / W. Dennis Derr and Garry M. Lindsay -- 17. Behavioral Health Disability Management / Daniel J. Conti and Wayne N. Burton -- 18. EAP Intervention with Workers' Compensation and Disability Management / Geoffry B. Smith and Ted Rooney -- 19. Innovative Stress Management for Financial Service Organizations / David Cambronne, Jerry Shih and Kate Harri -- 20. Workplace Safety, Drug Testing, and the Role of the EAP Professional / Kenneth R. Collins -- 21. The EAP and the Work-Family Connection / Bruce N. Davidson and Patricia A. Herlihy -- 22. The Alignment of EAP and Business Unit Goals / Regina Schaaf Dickens |
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23. Organizational Counseling and the Delivery of Integrated Human Services in the Workplace: An Evolving Model for Employee Assistance Theory and Practice / Mark R. Ginsberg, Richard R. Kilburg and Paula G. Gomes -- 24. From Management Consultation to Management Development / James K. Zimmerman and James M. Oher -- App. Understanding the Trauma Response / Barbara Feuer |
Bibliography |
Includes bibliographical references and indexes |
Subject |
Employee assistance programs -- United States -- Handbooks, manuals, etc.
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Industry.
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Employment.
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Occupational Health Services.
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Risk Management.
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Substance-Related Disorders.
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Alcoholism.
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Author |
Oher, James M.
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LC no. |
98031699 |
ISBN |
0471242527 alkaline paper |
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