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Book Cover
Book
Author Hughes, Marcia.

Title Emotional intelligence in action : training and coaching activities for leaders and managers / Marcia Hughes, L. Bonita Patterson, James Bradford Terrell
Published San Francisco : Pfeiffer, [2005]
©2005

Copies

Location Call no. Vol. Availability
 MELB  658.4071245 Hug/Eii  TEMPORARILY UNAVAILABLE
Description xvii, 392 pages : illustrations ; 24 cm + 1 CD-ROM (4 3/4 in.)
4 3/4 in
Series Pfeiffer essential resources for training and HR professionals
Pfeiffer essential resources for training and HR professionals.
Contents Foreword / Reuven Bar-On -- Introduction : getting the most from this resource -- Pt. 1. Using emotional intelligence to create real change -- Ch. 1. The case for emotional intelligence -- Ch. 2. How everyone can use the workouts : cross-reference matrix -- Pt. 2. Exploring fifteen competencies of emotional intelligence -- 1. Self-regard -- 2. Emotional self-awareness -- 3. Assertiveness -- 4. Independence -- 5. Self-actualization -- 6. Empathy -- 7. Social responsibility -- 8. Interpersonal relationships -- 9. Stress tolerance -- 10. Impulse control -- 11. Reality testing -- 12. Flexibility -- 13. Problem solving -- 14. Optimism -- 15. Happiness -- Pt. 3. Emotional intelligence workouts to build effective skills
Summary "Emotional Intelligence in Action shows how to tap the power of EI with forty-six exercises that can be used to build effective emotional skills and create real change. The workouts are designed to align with the four leading emotional intelligence measures - EQ-I or EQ-360, ECI 360, MSCEIT, and EQ Map, - or can be used independently or as part of a wider leadership and management development program. All of the book's forty-six exercises offer experiential learning scenarios that have been proven to enhance emotional intelligence competencies."--BOOK JACKET
Notes Accompanied by a CD-ROM
Bibliography Includes bibliographical references (pages 375-378) and index
Notes System requirements: PC with Microsoft Windows 98SE or later; Mac with Apple OS version 8.6 or later
Subject Employee training personnel -- Training of -- Handbooks, manuals, etc.
Employees -- Coaching of -- Handbooks, manuals, etc.
Executives -- Training of -- Handbooks, manuals, etc.
Leadership -- Study and teaching -- Handbooks, manuals, etc.
Executive coaching -- Handbooks, manuals, etc.
Counselors -- Training of -- Handbooks, manuals, etc.
Group facilitation -- Handbooks, manuals, etc.
Personnel departments -- Employees -- Training of -- Handbooks, manuals, etc.
Emotional intelligence -- Handbooks, manuals, etc.
Active learning -- Handbooks, manuals, etc.
Genre/Form Handbooks and manuals.
Author Patterson, L. Bonita, 1953-
Terrell, James Bradford, 1951-
LC no. 2005004205
ISBN 0787978434 paperback alkaline paper