1. Where do we start? -- 2. In the beginning -- 3. Detailed analysis -- 4. Techniques of analysis: the Repertory Grid -- 5. Techniques of analysis: observational methods -- 6. Now we're ready to train -- 7. Assessments during the event -- 8. End-of-event validation - 1 -- 9. End-of-event validation - 2 -- 10. The evaluation of media-based learning methods -- 11. After the euphoria -- 12. Evaluation and the business ROI -- 13. Customizing your evaluation programmes -- 14. Analysing evaluation data -- App. 1. The evaluation process as part of the training process -- App. 2. Summary of validation and evaluation use
Summary
"This book is designed as a practical guide and is written in non-technical language. It will be particularly helpful a newly appointed trainers and to line managers with training responsibility. Most of the techniques presented can be applied equally to single events and to a complete programme."--BOOK JACKET
Notes
Rev. ed. of: How to measure training effectiveness. 3rd. c1997
Bibliography
Includes bibliographical references (pages [220]-225) and index