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Book Cover
E-book
Author Fugini, Mariagrazia, 1957- author.

Title E-government and employment services : a case study in effectiveness / Maria Grazia Fugini, Piercarlo Maggiolini, Ramon Salvador Valles
Published Berlin : Springer, [2014]
©2014

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Description 1 online resource
Series SpringerBriefs in applied sciences and technology. PoliMi Springerbriefs
SpringerBriefs in applied sciences and technology. PoliMI SpringerBriefs.
Contents Introduction -- Framework -- Evaluation Methodology -- Employment Services in Catalonia -- Borsa Lavoro Lombardia -- Comparisons and Concluding Remarks
Summary This book explores the factors that affect the efficiency and effectiveness of electronic government (e-Government) by analyzing two employment- service systems in Italy and Catalonia: the Borsa Lavoro Lombardia Portal (Lombardy Employment Services Portal) and the Servei d?Ocupaci ̤de Catalunya (Catalan Employment Services Portal). The evaluation methodology used in the case studies and the related set of technical, social, and economic indicators are clearly described. The technological and organizational features of the systems of the two systems are then compared and their impacts assessed. In addition, the extent to which each system has been a driver of employment within its region and country is evaluated in relation to the impact of the industrial and commercial background. Readers will gain a deeper understanding of the main factors that might influence the effectiveness of e-Government and appreciate how the use of information and communication technology (ICT) may appear to improve the execution of government functions yet not achieve a true increase in effectiveness
Analysis personeelsmanagement
personnel management
computerwetenschappen
computer sciences
informatiesystemen
information systems
internet
kwaliteit van het leven
quality of life
computertechnieken
computer techniques
sociale wetenschappen
social sciences
Information and Communication Technology (General)
Informatie- en communicatietechnologie (algemeen)
Bibliography Includes bibliographical references
Notes Print version record
Subject Employment agencies -- Italy -- Lombardy -- Evaluation -- Case studies
Employment agencies -- Spain -- Catalonia -- Evaluation -- Case studies
Internet in public administration -- Italy -- Lombardy -- Case studies
Internet in public administration -- Spain -- Catalonia -- Case studies
BUSINESS & ECONOMICS -- Labor.
POLITICAL SCIENCE -- Labor & Industrial Relations.
Employment agencies -- Evaluation
Internet in public administration
Italy -- Lombardy
Spain -- Catalonia
Genre/Form Case studies
Case studies.
Études de cas.
Form Electronic book
Author Maggiolini, Piercarlo, author.
Salvadó i Vallés, Ramon, author.
ISBN 9783319020303
3319020307
9783319020310
3319020315