Setting the stage : an overview of healthcare -- Risk and the harm caused by healthcare -- Healthcare : a dysfunctional system -- Naming, blaming and shaming -- Human error and complex systems -- Knowing what to do -- Ethics, professional behaviour and regulation -- When things go wrong : looking after the people involved -- When things go wrong : preventing a recurrence -- Getting the best out of people -- Getting the best out of the system -- Where to now?
Summary
A single coherent source of information on the various interlinking domains of patient safety, litigation and ethical behaviour, based on accounts of real-life situations and intended for all healthcare students, specialists and administrators
Bibliography
Includes bibliographical references and index
Notes
Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. http://purl.oclc.org/DLF/benchrepro0212 MiAaHDL
Print version record
digitized 2011 HathiTrust Digital Library committed to preserve pda MiAaHDL
