| Description |
1 online resource |
| Series |
SAGE Business Cases |
|
SAGE Business Cases
|
| Summary |
Ernesto has recently taken on the role of manager of Maintenance at a 200-room hotel in a small town. Ernesto quickly realises that the hotel has several areas of concern. Many rooms are out of service due to maintenance issues and the hotel grounds were heavily worn and portions of landscaping needed replacement. Additionally Ernesto has organizational problems to deal with; Ernesto's second in command had given his two weeks' notice because of hostility from other hotel staff |
| Notes |
Originally Published InMejia, C., & Phelan, K. V. (2014). Examining the role of the facilities manager: A seat at the table for the keeper of the capital investment. Journal of Hospitality & Tourism Cases, 3(1), 30-37 |
| Bibliography |
Includes bibliographical references and index |
| Notes |
Description based on XML content |
| Subject |
Hotels -- Maintenance and repair.
|
|
Facility management -- Case studies
|
|
Facility management
|
|
Hotels -- Maintenance and repair
|
| Genre/Form |
Case studies
|
|
Case studies.
|
|
Études de cas.
|
| Form |
Electronic book
|
| Author |
Phelan, Kelly Virginia, author
|
| ISBN |
9781529708066 |
|
1529708060 |
|
