Limit search to available items
Book Cover
Author Mejia, Cynthia, author

Title Examining the role of the facilities manager : a seat at the table for the keeper of the capital investment / Cynthia Mejia, Kelly Virginia Phelan
Published London : International CHRIE, 2014
Online access available from:
Sage Business Cases    View Resource Record  


Description 1 online resource
Series SAGE Business Cases
SAGE Business Cases
Summary Ernesto has recently taken on the role of manager of Maintenance at a 200-room hotel in a small town. Ernesto quickly realises that the hotel has several areas of concern. Many rooms are out of service due to maintenance issues and the hotel grounds were heavily worn and portions of landscaping needed replacement. Additionally Ernesto has organizational problems to deal with; Ernesto's second in command had given his two weeks' notice because of hostility from other hotel staff
Notes Originally Published InMejia, C., and Phelan, K. V. (2014). Examining the role of the facilities manager: A seat at the table for the keeper of the capital investment. Journal of Hospitality and Tourism Cases, 3(1), 30-37
Bibliography Includes bibliographical references and index
Notes Description based on XML content
Subject Facility management -- Case studies
Hotels -- Maintenance and repair.
Facility management.
Hotels -- Maintenance and repair.
Genre/Form Case studies.
Form Electronic book
Author Phelan, Kelly Virginia, author
ISBN 1529708060