When Stan Green received an appointment at Yale University in 2013, he moved his family to Greenwich Connecticut. The relocation meant a number of changes, including finding a new pediatrician for his two children. He chose Children's Premier, a group practice in Greenwich that was a short drive from his new home. Less than a month after enrolling, however Green got a letter from Children's Premier that left him wondering what was up with the group and whether he should consider taking his children elsewhere
Notes
Originally published in Pinker, E. (2016). Children's Premier. 16-020. New Haven, CT: Yale School of Management, Yale University