Description |
xviii, 420 pages : illustrations ; 24 cm |
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regular print |
Contents |
Machine derived contents note: PART 1 -- The problem 1 -- 1 The concept of bullying at work: the European tradition 3 -- STALE EINARSEN, HELGE HOEL, DIETER ZAPF AND CARY L. COOPER -- 2 By any other name: American perspectives on workplace bullying 31 -- LORALEIGH KEASHLY AND KAREN JAGATIC -- 3 Bully/victim problems in school: basic facts and an effective -- intervention programme 62 -- DAN OLWEUS -- 4 Sexual harassment research in the United States 79 -- JOHN B. PRYOR AND LOUISE F. FITZGERALD -- PART 2 -- The evidence 101 -- 5 Empirical findings on bullying in the workplace 103 -- DIETER ZAPF, STALE EINARSEN, HELGE HOEL AND MAARIT VARTIA -- 6 Individual effects of exposure to bullying at work 127 -- STALE EINARSEN AND EVA GEMZOE MIKKELSEN -- 7 Organisational effects of bullying 145 -- HELGE HOEL, STALE EINARSEN AND CARY L. COOPER -- PART 3 -- Explaining the problem 163 -- 8 Individual antecedents of bullying: victims and perpetrators 165 -- DIETER ZAPF AND STALE EINARSEN -- 9 Social antecedents of bullying: a social interactionist perspective 185 -- JOEL H. NEUMAN AND ROBERT A. BARON -- 10 Organisational antecedents of workplace bullying 203 -- HELGE HOEL AND DENISE SALIN -- 11 Explaining bullying at work: why should we listen to employee -- accounts? 219 -- ANDREAS P. D. LIEFOOGHE AND KATE MACKENZIE DAVEY -- 12 Bullying at work: a postmodern experience 231 -- PAUL MCCARTHY -- PART 4 -- Managing the problem: 'best practice' 245 -- 13 Bullying policy: development, implementation and monitoring 247 -- JON RICHARDS AND HOPE DALEY -- 14 Investigating complaints of bullying 259 -- VICKI MERCHANT AND HELGE HOEL -- 15 Counselling and rehabilitating employees involved with bullying 270 -- NOREEN TEHRANI -- 16 Workplace bullying: the role of occupational health services 285 -- MAARIT VARTIA, LEENA KORPPOO, SIRKKU FALLENIUS AND -- MAJ-LIS MATTILA -- 17 To prevent and overcome undesirable interaction: a systematic -- approach model 299 -- ADRIENNE B. HUBERT -- 18 Challenging workplace bullying in a developing country: -- the example of South Africa 312 -- SUSAN MARAIS-STEINMAN -- PART 5 -- Remedial actions: a critical outlook 325 -- 19 Bullying from a risk management perspective 327 -- ANNE SPURGEON -- 20 Conflict, conflict resolution and bullying 339 -- LORALEIGH KEASHLY AND BRANDA L. NOWELL -- 21 Bullying, emotions and the learning organisation 359 -- MICHAEL J. SHEEHAN AND PETER J. JORDAN -- 22 Bullying and human resource management: a wolf in -- sheep's clothing? 370 -- DUNCAN LEWIS AND CHARLOTTE RAYNER -- 23 Tackling bullying in the workplace: the collective dimension 383 -- MIKE IRONSIDE AND ROGER SEIFERT -- 24 Workplace bullying and the law: towards a transnational -- consensus? 399 -- DAVID YAMADA -- 25 Bullying at work: the way forward 412 -- HELGE HOEL, STALE EINARSEN, LORALEIGH KEASHLY, -- DIETER ZAPF AND CARY L. COOPER |
Bibliography |
Includes bibliographical references |
Notes |
Also available online via the World Wide Web, by subscription to EBL (Ebook Library) |
Subject |
Hoel, Helge.
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Cooper, Cary L.
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Zapf, Dieter
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Intimidation.
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Bullying in the workplace -- Prevention.
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Harassment.
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Bullying in the workplace.
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Author |
Einarsen, Ståle.
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Ebooks Corporation.
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LC no. |
2002074011 |
ISBN |
0415253594 alkaline paper |
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