Title Establishing a culture of patient safety : improving communication, building relationships, and using quality tools / Judith Ann Pauley and Joseph F. Pauley

Published Milwaukee, Wisconsin : ASQ Quality Press, [2012] ©2012

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Description 1 online resource (206 pages) : illustrations Bibliography Includes bibliographical references and index Notes Print version record Subject Hospitals -- Administration. Medical errors -- Prevention. Communication in medicine. Physician and patient. Medical care -- Safety measures Medical personnel and patient. Hospital Administration Medical Errors -- prevention & control Physician-Patient Relations Comprehensive Health Care -- methods Models, Organizational Professional-Patient Relations Safety Management Medical personnel and patient Communication in medicine Hospitals -- Administration Medical care -- Safety measures Medical errors -- Prevention Physician and patient Form Electronic book Author Pauley, Joseph F., author ISBN 9780873898195 0873898192

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