1. Introduction - the key concepts of incident management -- 2. What do you do when you have the accident -- 3. Lawyering up -- 4. What to do when the inspector calls -- 5. The court of public opinion -- 6. Are accidents preventable? -- 7. Business continuity -- 8. interrelationships and interindependencies - why adopt a holistic approach?
"The first 24 hours of an incident are the most critical from a containment perspective. They are also critical from a liability perspective. This book explores the myriad of practical and legal issues facing managers in the aftermath of a significant incident. Managing the response to an incident requires careful planning and training long before the incident takes place. The Work Health and Safety Act (WHS Act) imposes obligations regarding incident reporting and site preservation that must also be taken into account. Drawing on the author's extensive experience investigating major incidents across industries, this book provides a step-by-step guide to incident response, management and investigation in plain English."--Publisher's website