| Description |
xviii, 244 pages : illustrations ; 23 cm |
| Series |
Essentials series |
|
Essentials series.
|
| Contents |
What is Balanced Scorecard? -- From management to performance management -- Mission, vision, values : the precursor to BSC -- Six success factors to implementing Balanced Scorecard -- Success factor one : understand self -- Success factor two : understand the Balanced Scorecard learning cycle -- Success factor three : know the road map for implementation -- Success factor four : treat Balanced Scorecard as a project -- Success factor five : use technology as an enabler -- Success factor six : cascade the scorecard -- Eleven deadly sins of Balanced Scorecard -- The ultimate partnership : Balanced Scorecard and performance management |
| Summary |
Publisher description: Balanced Scorecard (BSC) is a widely recognized and accepted performance measurement tool that is currently used in thousands of organizations around the world. This book will help to implement the organizations' BSC strategies into action by defining performance objectives, measures, and targets in four linked and balanced perspectives: Financial, Customer, Internal Process, and Employee Learning and Growth |
| Notes |
Formerly CIP. Uk |
| Bibliography |
Includes bibliographical references (pages 237-238) and index |
| Notes |
Also available online via the World Wide Web, by subscription to Books24x7 (BusinessPro) |
| Subject |
Balanced scorecard (Management)
|
|
Industrial productivity -- Measurement.
|
|
Organizational effectiveness -- Evaluation.
|
|
Strategic planning.
|
| Author |
Books24x7, Inc.
|
| LC no. |
2003027402 |
| ISBN |
0471569739 (paperback: acid-free paper) |
|
