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Book Cover
Author Owen, Jo.

Title How to influence and persuade / Jo Owen
Edition Second edition
Published Harlow, England ; New York : Pearson, ©2012
Online access available from:
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Description 1 online resource (1 volume) : illustrations
Contents The ten pillars of influence -- Whispers of influence: the persuasive conversation -- Active listening : two ears and one mouth -- Earning the currency of influence : trust -- Act the part -- Win/win-win -- Give to take -- Play the right tune -- The spider's web : building incremental commitment -- Build your platform -- Turning dreams into reality -- Influence in practice -- Moments of truth -- The myths and realities of influence
Notes Print version record
Subject Communication in management.
Influence (Psychology)
Psychology, Industrial.
Form Electronic book
Author Owen, Jo. How to influence
ISBN 0273776797