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Book Cover
E-book
Author Owen, Jo.

Title How to influence and persuade / Jo Owen
Edition Second edition
Published Harlow, England ; New York : Pearson, ©2012
Online access available from:
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Description 1 online resource (1 volume) : illustrations
Contents The ten pillars of influence -- Whispers of influence: the persuasive conversation -- Active listening : two ears and one mouth -- Earning the currency of influence : trust -- Act the part -- Win/win-win -- Give to take -- Play the right tune -- The spider's web : building incremental commitment -- Build your platform -- Turning dreams into reality -- Influence in practice -- Moments of truth -- The myths and realities of influence
Notes Print version record
Subject Communication in management.
Influence (Psychology)
Psychology, Industrial.
Form Electronic book
Author Owen, Jo. How to influence
ISBN 0273776797
0273778439
9780273776796
9780273778431