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Book Cover
Streaming video

Title Influence : how to build effective relationships and allies
Published [San Francisco, California, USA] : Kanopy Streaming, 2014
Online access available from:
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Description 1 online resource (1 video file, approximately 46 min.) : digital, .flv file, sound
Summary As work increasingly cuts across boundaries, it's necessary for you to influence people at all levels of your organisation in order to get your job done. Whether it's your boss (or your boss's boss!), peers or direct reports, Carole Robin describes how to use the law of reciprocity and the theory of exchange to create the currencies that matter to potential allies and create win/win solutions. Dr. Robin explains how the effective use of in uence helps you deliver on your promises and produce excellent results, making you one of the "go-to" people in your organisation. This in turn makes your circle of in uence grow ever larger
Notes Title from title frames
Event Originally produced by Kantola Productions in 2007
Notes Mode of access: World Wide Web
Subject Corporate culture.
Organizational behavior.
Communication in organizations -- Study and teaching.
Interpersonal relations -- Study and teaching.
Influence (Psychology) -- Study and teaching.
Genre/Form Video recordings.
Form Streaming video
Author Robin, Carole, speaker
Kanopy (Firm)