1 online resource (1 video file, approximately 46 min.)
Summary
As work increasingly cuts across boundaries, it's necessary for you to influence people at all levels of your organisation in order to get your job done. Whether it's your boss (or your boss's boss!), peers or direct reports, Carole Robin describes how to use the law of reciprocity and the theory of exchange to create the currencies that matter to potential allies and create win/win solutions. Dr. Robin explains how the effective use of in uence helps you deliver on your promises and produce excellent results, making you one of the "go-to" people in your organisation. This in turn makes your circle of in uence grow ever larger
Notes
Title from title frames
Event
Originally produced by Kantola Productions in 2007
