| Description |
xxvii, 750 pages : illustrations ; 26 cm |
|
regular print |
| Contents |
1. Communication today -- 2. Document design and graphic communication -- 3. Doing and using research -- 4. Letters, emails and memos -- 5. Reports and proposals -- 6. Online writing -- 7. Academic writing : the essay -- 8. Non-verbal communication -- 9. Interpersonal skills 1 : emotional intelligence, self-talk and assertiveness -- 10. Interpersonal skills 2 : listening, questioning and feedback -- 11. Oral communication -- 12. Argument: logic, persuasion and influence -- 13. Negotiation skills -- 14. Conflict management -- 15. Intercultural communication -- 16. Organisational communication -- Public communicaton -- 18. Team communication -- 19. Communicating in meetings -- 20 Employment communication -- 21. Social media |
| Summary |
"Communicating in the 21st Century (C21), third edition, is the most comprehensive, flexible and affordable resource package ever developed in the field of communication in Australia. Significantly, it is an original work, not an adaptation of a US or UK text. The author, Baden Eunson, has drawn on decades of experience in education and industry, building on the success of previous editions of this text to deliver a total learning package. This third edition of the text is in full colour for the first time, with comprehensive and highly referenced coverage of communication theory continuing to be balanced with extensive practical skill activities. Both the text and its associated digital resources are written in a user-friendly, accessible style, and enhanced by informative illustrations. Each chapter is a tightly-structured learning unit based on specific objectives, and includes self-assessment tasks, ethical dilemma case studies, review questions and applied exercises. In keeping with the contemporary style of the text, a new chapter in this edition analyses the growing phenomenon of communication via social media. In addition, a further 10 chapters are available online and in the e-book version of the text. These chapters provide additional support for students, particularly those with English as a second language."--Publisher's website |
| Analysis |
Australian |
| Notes |
Previous ed.: 2007 |
| Bibliography |
Includes bibliographical references and index |
| Notes |
Donated by Ms Mei Lin Toh for the Library Bookplate appeal $d 2013 $f Ms Mei Lin Toh |
| Subject |
Business communication -- Australia.
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Communication in personnel management -- Australia.
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Communication -- Research -- Australia.
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Communication -- Social aspects -- Australia.
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Communication.
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Knowledge management -- Australia.
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| ISBN |
1118554159 (bk. & web access) |
|
1742166172 (paperback) |
|
9781118554159 (bk. & web access) |
|
9781742166179 (paperback) |
|
