Front Cover; Contents; Foreword; Acknowledgments; About the Author; Introduction; Chapter 1: Component 1: Leadership and Mentoring; Chapter 2: Component 2: Process Design and Visual Value Streams; Chapter 3: Component 3: Organization Structure for Sustainment; Chapter 4: Component 4: Fast Knowledge Sharing; Chapter 5: Lean Sigma Tools; Glossary of Terms; Back Cover
Summary
Component 1: Leadership and MentoringLeadership Going ForwardLeadership ResponsibilityTransformational Leadership-Eliminate ""Us and Them""℗ ℗ ℗ ℗ Activity 1: General Communication Meeting℗ ℗ ℗ ℗ Activity 2: Management Gemba Walk℗ ℗ ℗ ℗ Activity 3: Executive Leadership Visit from Corporate℗ ℗ ℗ ℗ Activity 4: Problem Solving Session℗ ℗ ℗ ℗ Activity 5: Quality Issue Stopping ProductionPartnerships Must Be Win-Win℗ ℗ ℗ ℗ Recent Examples of Layoffs℗ ℗ ℗ ℗ Top Three Companies to Work for in 2013℗ ℗ ℗ ℗ Add Value to the Organization by Developing PeopleMentorshipCustomer Orientation℗ ℗ ℗ ℗ Supporting Sales and Service Staff℗ ℗