The Affordable Care Act : overview and context -- Health insurance and insurance exchange structures -- Know your community -- From Affordable Care Act policies to functional library tactics -- Ethics and legal matters related to healthcare information services -- Healthcare related reference interviewing -- Literacy, health literacy, and financial literacy -- Programming to promote a healthy community : on the ground and online -- Keeping up now, documenting for future advocacy
Summary
This important guide, the first written specifically for library staff, offers best practices, advice, and examples of library responses from the first open enrollment period (October 2013-March 2014)
