Title Success at the enquiry desk : successful enquiry answering - every time / Tim Buckley Owen

Edition Fifth edition Published London : Facet, 2006

Copies

Location	Call no.	Vol.	Availability
W'PONDS	025.52 Owe/Sat 2006		AVAILABLE
MELB	025.52 Owe/Sat 2006		AVAILABLE

Description xx, 134 pages ; 24 cm Notes Previous edition 2003 Bibliography Includes bibliographical references (pages [111]-124) and index Subject Libraries#xCustomer services Reference services (Libraries) ISBN 1856046001

Other Titles Successful enquiry answering - every time

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