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Author Matthews, Joseph R., author

Title Adding value to libraries, archives, and museums : harnessing the force that drives your organization's future / Joseph R. Matthews
Published Santa Barbara, CA : Libraries Unlimited, [2016]
Online access available from:
ProQuest Ebook Central    View Resource Record  


Description 1 online resource
Contents Cover; Half Title; Title; Copyright; Dedication; Contents; Acknowledgments; Introduction; 1 Adding Value; Logic Model; Business Model; Value Proposition; Intangible Value; Summary; Checklist for Adding Value; Notes; 2 How Libraries Have Traditionally Added Value; Taylor's Value-Added Model; Variations on the Taylor Model; Other Models; Ways Libraries Add Value-The Customer's Perspective; Designing Services around Outcomes; Surplus Value; Summary; Notes; 3 The Times Are Rapidly Changin'; Trends Impacting Society; What Are the Implications for Libraries?; Summary; Notes
4 Ways to Add Even More ValueLibraries Are Obsolete; Key Questions; Strategic Planning; Strategic Triangle; Blue Ocean; Methods to Add Even More Value; Summary; Notes; 5 Content; Digitization; Frameworks; User-Contributed Content; Information Portals; Self-Publishing; Library-Provided Social Content; Summary; Checklist for Adding Value to Content; Notes; 6 Context; Methods to Provide Context; Visualization Tools; Displaying Content; Physical Context; Summary; Checklist for Adding Value Using Context; Notes; 7 Connection; The Embedded Librarian; Innovation; Engaging in Conversations
Getting in the FlowCustomer Service; Repurposing Space; Makerspace; Community Publishing Portals; Supporting Economic Development; Catalyst for Civic Engagement; Summary; Checklist for Adding Value Using Connections; Notes; 8 Collaboration; The OED; Crowdsourcing; Types of Crowdsourcing; Reasons for Collaboration; Types of Collaboration; Successful Collaboration; Why Engage Our Communities?; Summary; Checklist for Adding Value Using Collaboration; Notes; 9 Collaboration in Libraries, Museums, and Archives; The New York Public Library; The National Library of Australia
RethinkFunding Perspective; Culture; Continuous Innovation; Shape a Digital Identity; Reconsider Your Metrics; Summary; Checklist for Adding Value; Notes; 12 Adding Personal Value; Listen, Observe, Read; Link and Connect; Focus on What Matters; Contribute Your Thinking; Slow Down; Have Fun; A Business Model For You!; Summary; Checklist for Adding Value; Notes; Appendix: Business Model Workbook; Recommended Readings; Author Index; Subject Index
The National Library of the NetherlandsThe Library of Congress; The National Library of Finland; The British Library; The National Library of Wales; Rijks Museum in Amsterdam; The University of Iowa Libraries; The University of Oklahoma; The University of Oxford; University College London; The U.S. National Archives; Other Projects; Tips for Crowdsourcing; Summary; Notes; 10 Community; The Concept of Platform; Library as Platform; The Physical Library Platform; Value Creation; Summary; Checklist for Adding Value Using Community; Notes; 11 Stepping Up-To Lead; Respond to Customer Needs
Summary This book explains how addressing the "5 C's" of adding value--content, context, connection, collaboration, and community--enables libraries and other organizations to find new ways to invigorate their services, better serve their communities, and thrive today and tomorrow. It addresses adding value in the context of other key topics, such as crowdsourcing, embedded librarianship, makerspaces, self publishing, and repurposing spaces
Bibliography Includes bibliographical references and index
Notes Online resource; title from PDF title page (EBSCO, viewed March 16, 2016)
Subject Libraries and community.
Libraries -- Technological innovations.
Library administration.
Library planning.
Value added.
Form Electronic book
ISBN 1440842884
1440842892 (electronic bk.)
9781440842894 (electronic bk.)