Counting human costs ; Dismantling child welfare / Gary Hough -- Human costs: a view from within / Col Face -- Greed and bullying / Stuart Rees -- The cost of efficiency / Karin Solondz -- Some health costs of managerialism / Susan Britton
Marks of managerialism ; The fraud and the fiction / Stuart Rees -- The complicity of think-tanks / Ted Wheelwright -- The rise of the generic manager / Brian Easton
Means of asserting control ; Managing labour in the 1990s / John Buchanan -- Market control of the media / Wendy Bacon -- Gender control of agendas / Meredith Burgmann -- Contrived control of budgets / Michael Muetzelfeldt
Transition: recoving humanity ; Picturing contemporary management / Craig Bremner -- Promoting the sporting ethic / Gordon Rodley -- Reworking Australia / Frank Stilwell -- Rediscovering the common good / Robert Simons -- Defining and attaining humanity / Stuart Rees
Undermining the public sector ; Management of higher education policy / Jane Marceau -- Managerialised health care / Alan Davis -- Managerialising local government / Stephen Albin -- Jeff Kennett's anti-government / Mike Salvaris -- New mandarins New Zealand style / Grant Duncan