Description |
1 online resource : illustrations (black and white, and colour) |
Series |
SAGE knowledge. Cases |
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SAGE knowledge. Cases
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Summary |
The cases 'The Challenge of Change at Teradata Global Consulting Center (GCC) Pakistan (A and B)' describe the issues and challenges faced by a professional services organization. Teradata Global Consulting Center (GCC) Pakistan, in implementing international standards for an information security management system, namely, ISO 27001. Being an outsource company based in Pakistan, its international clientele were concerned about the security of their proprietary data. The company expected that ISO 27001 certification would help their business development by retaining and acquiring international clients. An ISO team was formed to implement the certification throughout the office and a date in July 2007 was fixed for the final audit, giving the team nine months to complete the implementation |
Notes |
Originally Published in: Khurshid, A., & Imran, S. (2011). The Challenge of Change at Teradata Global Consulting Center (GCC) Pakistan (A and B). Asian Journal of Management Cases, 8(2), 143-170. DOI: 10.1177/097282011100800204 |
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Online resource; title from home page (viewed on May 3, 2016) |
Subject |
Management information systems -- Case studies
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Organizational change -- Case studies
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Management information systems
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Organizational change
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Genre/Form |
Case studies
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Case studies.
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Études de cas.
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Form |
Electronic book
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Author |
Imran, Sadaf, author
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ISBN |
9789351508489 |
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935150848X |
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