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Author Dunn, Michelle A.

Title The guide to getting paid : weed out bad paying customers, collect on past due balances, and avoid bad debt / Michelle Dunn
Published Hoboken, N.J. : John Wiley & Sons, [2011]
©2011
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Description 1 online resource (xvii, 204 pages)
Contents THE GUIDE TOGETTINGPAID; Contents; Foreword; Preface; Chapter 1 What Is Credit Management?; Chapter 2 How Credit Affects Business; Chapter 3 Effective Payment Arrangements; Chapter 4 Handling Customer Deductions; Chapter 5 Debt Collection Calls; Chapter 6 Using E-Mail in Collections; Chapter 7 Using Social Media in Collections; Chapter 8 Third Party Collection Services; Chapter 9 Debt Collection Laws, Rules, and Regulations; Conclusion; About the Author; Index
Summary Give your business a successful credit and collections plan with this easy and clear guide Over 100,000 businesses have slow or non-paying customers. Yet very few actually have a workable plan for claiming the missing revenue that results. This book gives you a complete solution and tool set to ensure your business maximizes its collections while maintaining an effective, profitable credit plan. You'll discover how to set up an efficient in-house credit policy that not only lets you collect more debts, but also boost sales, increase cash flow, and grow profits. Step-by-step credit management i
Notes Print version record
Subject Accounts receivable -- Management.
Collecting of accounts.
Credit -- Management.
Form Electronic book
ISBN 1118058461 (electronic bk.)
1118058488 (electronic bk.)
1283052830
9781118058466 (electronic bk.)
9781118058480 (electronic bk.)
9781283052832
Other Titles Getting paid
Weed out bad paying customers, collect on past due balances, and avoid bad debt