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Title Operations, strategy, and technology : pursuing the competitive edge / Robert Hayes ... [and others]
Published Hoboken, N.J. : Wiley, [2005]


Location Call no. Vol. Availability
 MELB  658.4012 Hay/Osa  AVAILABLE
Description xxi, 369 pages : illustrations ; 24 cm
Contents 1. Operations Management Confronts a New Millennium. -- 2. Operations Strategy: Origins and New Directions. -- 3. Capacity Strategy. -- 4. Determining Organizational Boundaries: Vertical Integration and Outsourcing. -- 5. Designing and Managing Operating Networks. -- 6. Information Technology and Operations. -- 7. Creating an Edge Through New Process Development. -- 8. Creating an Edge Through Superior Project Management. -- 9. Evaluating and Justifying Capital Investments. -- 10. Sharpening the Edge: Driving Operations Improvement. -- 11. Guiding the Pursuit of an Operations
Summary "In Operations, Strategy, and Technology: Pursuing the Competitive Edge, Robert Hayes, Gary Pisano, David Upton, and Steven Wheelwright take a fresh look at the foundations of corporate success. These four authors, all leading authorities from the Harvard Business School, show how to achieve a competitive edge through superior operations - in a competitive environment that is increasingly global in scope, reliant on information technology, and comprised of networks of suppliers and collaborators."--BOOK JACKET
Notes Formerly CIP. Uk
Bibliography Includes bibliographical references and index
Subject Competition, International.
Industrial management -- United States.
Information technology -- United States -- Management.
Manufacturing processes -- Technological innovations -- United States -- Management.
Production planning -- United States.
Strategic planning -- United States.
Technological innovations -- United States -- Management.
Author Hayes, Robert H.
LC no. 2004043389
ISBN 0471655791
Other Titles Pursuing the competitive edge