1. Introduction -- pt. I. Constructing Survey Data: Getting Good Quality Data -- 2. Designing the Data Matrix -- 3. Filling the Data Matrix -- pt. II. Analysing Survey Data: Choosing the Right Data Analysis Techniques -- 4. Tables and Charts for Categorical Variables -- 5. Tables and Charts for Interval Variables -- 6. Summarising Categorical Variables -- 7. Summarising Interval Variables -- 8. Sampling and the Concept of Error -- 9. Making Inferences from Samples: Categorical Variables -- 10. Making Inferences from Samples: Interval Variables -- 11. Evaluating Hypotheses and Explaining Relationships -- pt. III. Analysing Survey Data: Knowing how to Handle your Data -- 12. Handling your Data Matrix -- 13. Analysing Open-ended Questions -- App. 1. The Table Tennis Questionnaire -- App. 2. Using Pinpoint -- App. 3. SPSS Release 10.0