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Subjects (1-4 of 4)
Medical care -- Customer services
1
2010
Achieving service excellence : strategies for healthcare
Fottler, Myron D.
2nd ed
Rating:
Electronic Resources
2
2015
The antecedents of health professionals' service recovery performance
Abass, Ghassan, author
2015
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MELB
658.812 Aba/Aoh
AVAILABLE
3
2000
Customer service in health care : a grassroots approach to creating a culture of service excellence
Baird, Kristin, author
San Francisco : Jossey-Bass ; Chicago : Health Forum, [2000]
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WATERFT HEALTH
362.1068 Bai/Csi
AVAILABLE
4
2007
Teamwork : service with a smile
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Electronic Resources
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