| Description |
xi, 201 pages : illustrations ; 24 cm |
| Contents |
Contents note continued: 7.Participating in research -- Overview -- The importance of patients' role in research -- Participatory research -- Determining research priorities -- Commissioning research -- Designing studies -- Recruiting participants -- Measuring health outcomes -- Gathering and analysing data -- Disseminating and using research findings -- Supporting involvement in research -- Assessing impact -- Summary -- References -- Further reading -- 8.Training professionals -- Overview -- Educational challenges -- Future training needs -- Setting standards -- Learning to communicate -- The hidden curriculum -- Learning to work in teams -- Cultural competence -- Patients as teachers -- Community-based learning -- Summary -- References -- Further reading -- 9.Shaping services -- Overview -- Social capital, co-production and participatory democracy -- Early patient groups -- Growth of patient organizations -- Influencing policy -- Community Health Councils -- |
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Contents note continued: New statutory groups -- Community groups -- Involvement in commissioning -- Accountability -- Governance -- Engagement methods -- Determining local needs and aspirations -- Deciding on spending priorities -- Service development -- Promoting health and reducing inequalities -- Summary -- References -- Further reading -- 10.Patients - the greatest untapped resource? -- Overview -- Assembling a balance sheet -- Improving care processes -- Building health literacy -- Selecting treatments -- Strengthening self-care -- Ensuring safer care -- Participating in research -- Training professionals -- Shaping services -- Strengthening impact -- Personalizing care -- Prioritizing health literacy -- Demystifying medical knowledge -- Engaging citizens |
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Contents note continued: Raising standards -- Health education -- Theories of health behaviour -- Health information -- Information sources -- Health information on the Internet -- Information quality -- Information as therapy -- Impact of health information -- Health in the media -- Impact of media stories -- Disease-mongering -- Social marketing -- Summary -- References -- Further reading -- 4.Selecting treatments -- Overview -- Shared decision-making -- Practice variations -- Sharing expertise -- Clinician-patient relationships -- Shared decision-making and health reform -- Expectations of involvement -- Lack of involvement in decisions -- Informed consent -- Patient decision aids -- Risk communication -- Support for participation -- Advance care plans -- Improving decision quality -- Overcoming the barriers -- Summary -- References -- Further reading -- 5.Strengthening self-care -- Overview -- Managing minor illness -- Support for self-care -- |
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Contents note continued: The importance of chronic disease -- Self-management of long-term conditions -- Care planning -- The Chronic Care Model -- Collaborative care -- Chronic care system -- Theoretical underpinnings -- Self-management education -- Integrated self-management support -- Supporting people in their own homes -- Record access -- Personal health budgets -- Evidence on what works -- Summary -- References -- Further reading -- 6.Ensuring safer care -- Overview -- Patient safety -- Patients' contribution -- Choosing a sate healthcare provider -- Helping to reach an accurate diagnosis -- Participating in treatment decision-making -- Contributing to safe medication use -- Participating in infection control initiatives -- Checking the accuracy of medical records -- Observing and checking care processes -- Reporting adverse events -- Practising effective self-care -- Advocacy and feedback -- When things go wrong -- Summary -- References -- Further reading -- |
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Machine generated contents note: 1.The policy context -- Overview -- The case for engagement -- Challenging professional dominance -- Promoting responsiveness -- Policy goals -- The patient's role -- Trust -- A note on terminology -- Summary -- References -- 2.Improving care processes -- Overview -- Policy levers -- Patient-centred care -- Patients' priorities -- Monitoring the quality of care -- Substandard care -- International comparisons -- Obtaining and using patient feedback -- Perceptions of NHS care -- Incentivizing quality improvements -- Giving patients a choice of provider -- The pros and cons of choice -- Exercising choice -- Strengthening patients' rights -- The Patients' Charter -- The NHS Constitution -- Involving patients in redesigning services -- Experience-based design -- Summary -- References -- Further reading -- 3.Building health literacy -- Overview -- The importance of health literacy -- Literacy and health inequalities -- Measuring health literacy -- |
| Notes |
Formerly CIP. Uk |
| Bibliography |
Includes bibliographical references and index |
| Subject |
Medical care -- Decision making -- Citizen participation.
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Patient education.
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Patient participation -- England.
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Patient participation.
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Public health -- England -- Citizen participation.
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Public health -- England.
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Patient Participation.
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Patient Rights.
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| ISBN |
0335242715 |
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9780335242719 |
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