Front Cover; Contents; Foreword; Preface; About the authors; Acknowledgements; Chapter 1: Introduction: Compassion in nursing -- the key to caring; Chapter 2: Empathy and sensitivity; Chapter 3: Dignity and respect; Chapter 4: Listening and responding; Chapter 5: Diversity and cultural competence; Chapter 6: Choice and priorities; Chapter 7: Empowerment and advocacy; Chapter 8: Conclusion: Compassion in nursing -- the way forward; Back Cover