Description |
1 online resource (xvii, 291 pages) |
Contents |
Real People Real Problems -- Copyright -- Preface -- Acknowledgments -- Contents -- Summary -- ORIGINS OF THE STUDY AND REPORT -- THE LONG-TERM CARE OMBUDSMAN PROGRAM -- STATE COMPLIANCE WITH PROGRAM MANDATES -- Findings -- Recommendations on Compliance -- CONFLICTS OF INTEREST -- Legislative and Conceptual Aspects -- Recommendations on Conflicts of Interest -- EFFECTIVENESS OF THE OMBUDSMAN PROGRAM -- Continuance of the Ombudsman Program -- Exemplary Practices and Performance -- Data and Information Systems -- Research Imperatives |
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Adequate Management of VolunteersADEQUACY OF RESOURCES -- Financial Resources and Program Performance -- Formula for Allocating Federal Funds and Level of State Contributions -- MANAGEMENT OF FISCAL RESOURCES -- Unmet Need and Unfunded Responsibilities -- NEED FOR AND FEASIBILITY OF EXPANDING THE OMBUDSMAN PROGRAM -- CLOSING COMMENTS -- 1 Advocating for Quality of Care and Quality of Life for Residents of Long-Term Care Facilities -- INTRODUCTION -- WHAT IS LONG TERM CARE? -- WHO USES LONG TERM CARE? -- Nursing Facility Residents |
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Residents of Board and Care Homes and Other Residential SettingsLONG-TERM CARE EXPENDITURES AND SOURCES OF FUNDS: WHO PAYS? -- QUALITY OF CARE AND QUALITY OF LIFE -- Quality of Care -- Quality of Life -- ASSURING, ASSESSING, AND IMPROVING QUALITY -- THE INSTITUTE OF MEDICINE STUDY -- ORGANIZATION OF THIS REPORT -- 2 Overview of the Older Americans Act Long-Term Care Ombudsman Program -- EVOLUTION OF THE LONG-TERM CARE OMBUDSMAN PROGRAM -- Ombudsman Theory and Practice -- History of the Long-Term Care Ombudsman Program -- STATUS OF THE CURRENT PROGRAM |
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Organizational PlacementOperation -- Target Population -- Human Resources -- Paid Staff -- Volunteers -- Funding -- FUNCTIONS OF THE LONG-TERM CARE OMBUDSMAN PROGRAM -- Resident-Level Advocacy -- Ensuring that Residents Have Regular and Timely Access to the Program -- Investigating and Resolving Complaints -- Working Cooperatively with Other Agencies -- Providing Technical Assistance and Training to Representatives of the Program -- Systems-Level Advocacy -- Evaluating Laws and Regulations -- Providing Education to the Public and Facility Staff |
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Disseminating Program DataPromoting the Development of Citizen Organizations and Resident and Family Councils -- SUMMARY -- 3 State Compliance in Carrying Out Long-Term Care Ombudsman Programs -- INTRODUCTION -- COMPLIANCE WITH MANDATED FEDERAL PROVISIONS -- EXTENT OF COMPLIANCE -- Direct Individual Advocacy Services -- Regular and Timely Access (Accessibility) -- Timely Responses (Availability) -- Unmet Need -- Systemic Advocacy -- FACTORS THAT ENHANCE OR IMPEDE COMPLIANCE WITH THE PROGRAM�S FEDERAL MANDATES -- Leadership Within the Organizational Framework |
Bibliography |
Includes bibliographical references |
Notes |
Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. http://purl.oclc.org/DLF/benchrepro0212 MiAaHDL |
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English |
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Print version record |
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digitized 2010 HathiTrust Digital Library committed to preserve pda MiAaHDL |
Subject |
United States. Older Americans Act of 1965.
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SUBJECT |
United States Older Americans Act of 1965 |
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Older Americans Act of 1965 (United States) fast |
Subject |
Nursing homes -- Patient representative services -- United States
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Long-term care facilities -- Patient representative services -- United States
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Nursing homes -- Complaints against -- United States
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Nursing homes -- Law and legislation -- United States
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Nursing home residents -- Legal status, laws, etc. -- United States
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Nursing homes -- Standards -- United States
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MEDICAL -- Long-Term Care.
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MEDICAL -- Nursing Home Care.
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Long-term care facilities -- Patient representative services
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Nursing home residents -- Legal status, laws, etc.
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Nursing homes -- Complaints against
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Nursing homes -- Law and legislation
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Nursing homes -- Patient representative services
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Nursing homes -- Standards
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United States
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Genre/Form |
law codes.
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statutes.
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Statutes and codes
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Session laws
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Session laws.
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Statutes and codes.
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Lois et codes.
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Form |
Electronic book
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Author |
Harris-Wehling, Jo, 1941-
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Feasley, Jill C., 1965-
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Estes, Carroll L.
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Institute of Medicine (U.S.). Division of Health Care Services.
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ISBN |
0309571588 |
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9780309571586 |