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Book Cover
Author Stroman, James.

Title Administrative assistant's & secretary's handbook / James Stroman, Kevin Wilson, Jennifer Wauson
Edition Second edition
Published New York : American Management Association, [2004]
Online access available from:
ProQuest Ebook Central Subscription Collection    View Resource Record  
EBSCO eBook Academic Collection    View Resource Record  


Description 1 online resource (xvii, 556 pages) : illustrations
Contents Preliminaries; Contents; 1. Overview for the New Administrative Assistant; 2. Daily Routine; 3. Telephone Usage; 4. Mail Services and Shipping; 5. Travel Arrangements; 6. Meetings; 7. Keeping Accurate Records; 8. Office Machines; 9. Telecommunications Equipment; 10. Computer Hardware; 11. Computer Software; 12. Database Management; 13. Computer Networking; 14. E-Mail; 15. Using the Internet; 16. Spreadsheet Software; 17. Data Security; 18. Keyboarding Skills; 19. Word Processing; 20. Desktop Publishing; 21. Multimedia and Presentation Software; 22. Office Ergonomics
Summary The most thorough career guide for administrative professionals now addresses the latest issues in a new second edition
Analysis Andre fag (naturvidenskab og teknik) Andre fag
Notes Includes index
Bibliography Includes bibliographical references and index
Notes Print version record
Subject Office practice -- Handbooks, manuals, etc.
Secretaries -- Handbooks, manuals, etc.
Genre/Form Handbooks and manuals.
Handbooks and manuals.
Form Electronic book
Author Wauson, Jennifer.
Wilson, K. (Kevin), 1958-
ISBN 0814407846
0814427626 (electronic bk.)
9780814427620 (electronic bk.)
Other Titles Administrative assistant's and secretary's handbook