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Book Cover
Author Stroman, James, author

Title Administrative assistant's and secretary's handbook / James Stroman, Kevin Wilson, Jennifer Wauson
Edition Fifth edition
Published New York : American Management Association, [2014]
Online access available from:
ProQuest Ebook Central Subscription Collection    View Resource Record  
Safari O'Reilly books online    View Resource Record  


Description 1 online resource (xviii, 530 pages) : illustrations
Contents General procedures. Overview for the new administrative assistant ; Daily routine ; Telephone usage ; Mail services and shipping ; Travel arrangements ; Meetings ; Time management ; Keeping accurate records -- Office equipment and computers. Office equipment ; Mobile computing ; Using Microsoft Windows ; Using Apple Macintosh ; Email ; Using the internet ; Web conferencing ; Data security ; Troubleshooting computer problems ; Office ergonomics -- Office productivity software. Common Microsoft Office features ; Using Microsoft Word ; Using Microsoft PowerPoint ; Using Microsoft Excel ; Using Microsoft Publisher ; Using Microsoft OneNote ; Using Microsoft Outlook ; Using Microsoft web applications ; Gmail and Google Docs -- Business documents. The business letter ; Other written communications ; Forms of address ; Legal documents -- Language usage. Grammar ; Language usage and style ; Common English usage problems ; Spelling ; Pronunciation ; Punctuation ; Numerals -- Financial activities. Bookkeeping and accounting ; Weights and measures ; Business math -- Career advancement. Your future ; Presentation skills ; Communication skills ; Office management and supervision
Bibliography Includes bibliographical references and index
Notes Print version record
Subject Office practice -- Handbooks, manuals, etc.
Secretaries -- Handbooks, manuals, etc.
Genre/Form Handbooks and manuals.
Handbooks and manuals.
Form Electronic book
Author Wauson, Jennifer, author
Wilson, K. (Kevin), 1958- author
LC no. 2013045476
ISBN 0814433537
Other Titles Administrative assistants and secretaries handbook