| Description |
1 online resource (197 pages) : illustrations |
| Contents |
Cover -- Book title -- Copyright -- Contents -- Introduction -- Command words -- Unit 1 Administrative Theory and Practice -- Chapter 1 The role of an Administrative Assistant and meetings -- Chapter 2 Time and task management -- Chapter 3 Effective teams -- Chapter 4 Workplace legislation -- Chapter 5 The working environment -- Chapter 6 Customer care -- Chapter 7 Methods of communication -- Unit 2 Application of IT -- Chapter 8 Spreadsheets -- Chapter 9 Databases -- Chapter 10 Word processing -- Chapter 11 Presentations -- Chapter 12 Email -- Chapter 13 E-diaries -- Practice exam paper |
|
Answers to case studies and practice exam paper -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W |
| Summary |
Trust our authors - whose students have achieved 100% A-C grades in Higher Admin since 2018 - to build your confidence and boost your grade. Easy to understand and enjoyable to read, this textbook takes you through all the theoretical content and practical skills, with over 60 accompanying digital tasks provided free online. > Learn and remember every topic. Simple explanations ensure that you have strong knowledge of administrative theory. Real-life case studies with differentiated exam-style questions help to check understanding before you move on. > Gain skills for the future. Digital liter |
| Notes |
Includes index |
|
Online resource; title from PDF title page (EBSCO, viewed April 12, 2022) |
| Subject |
Office practice -- Examinations -- Study guides
|
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Management information systems -- Examinations -- Study guides
|
|
Office practice -- Examinations
|
| Genre/Form |
Electronic books
|
|
Study guides
|
| Form |
Electronic book
|
| Author |
Hepburn, Lee, author
|
| ISBN |
1398331570 |
|
9781398331570 |
|
