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Title Operations management : an integrated approach / edited by Danny Samson and Prakash J. Singh
Published Port Melbourne, Vic. : Cambridge University Press, 2008


Location Call no. Vol. Availability
 W'BOOL  658.50099 Sam/Oma  AVAILABLE
Description xxv, 550 pages : illustrations, 1 map ; 25 cm
Contents Pt.1. Operations within organisations - building blocks -- 1. What is operations management and why is it important -- 2. Operating system models -- 3. Key decisions in OM -- 4. Planning and controlling the use of operating assets -- Pt.2. Approaches to understanding OM -- 5. Strategic approach to operations management -- 6. Processes and systems in operations management -- 7. Supply chain or network approach to operations management -- Pt.3. Moving forward with OM - creating competitive advantage -- 8. Innovation, technology and knowledge management -- 9. Quality management in operations -- 10. Operations excellence -- Pt.4. Challenges and opportunities in operations -- 11. Managing risk in operations -- 12. Sustainability in operations management -- 13. Operations management in different settings -- Pt.5. Case studies -- 1. Innovation in the biotechnology sector: case of IDT Australia -- 2. New Zealand King Salmon: value-chain innovation -- 3. Pilia Clothing Company goes lean -- 4. From Singapore to the world: port management in Singapore -- 5. Striving for operations excellence within Queensland rail supply division -- 6. Shiraishi Garments Company -- 7. Towards a green supply chain: Toyota Australia -- 8. Process analyses and improvement at Barter Enterprises -- 9. Operations challenges at Firth Industries Limited, Wellington Division -- 10. Ford Motor Company: moving forward in Australia -- 11. Technology transfer at Hero Honda -- 12. Why is the patient resident time so long?: case of St Martin's and Charity Private Hospital
Summary "Operations Management is at the core of every organisations existence. The systems, processes, people and technology within every organisation determine the degree of success it will achieve in reaching its goals and delivering its overall strategy. Almost every manager in every sector of the economy must lead, organise and control a set of resources, human and technical, in pursuit of specific objects. This book describes the state of the art of how operations management can best be conducted in the Asia-Pacific region."--Provided by publisher
Bibliography Includes bibliographical references and index
Subject Management -- Pacific Area.
Production management -- Pacific Area.
Author Samson, Danny.
Singh, Prakash Jagat
ISBN 9780521700771 (paperback)