Cover; Title; Copyright; Dedication; Contents; List of illustrations; Permissions; Preface; Acknowledgements; Note on transliteration; Map of Laos; About the author; Introduction; Bibliography; 1 Background and historical context of Laos; Brief history; Cultural groups; Education; Religion; Family and kinship; Economics; Legal system; Bibliography; 2 Face and eyes: understanding conflict through metaphors; Folktale: Wrapped-Ash Delight; Conflict and the concept of face in Laos; Avoidance of conflict; Conclusion; Bibliography; 3 Op-lom : the language of conflict resolution
The Lao Conflict Resolution SpectrumUnresolved conflicts within the system; Progressive aspects of the Lao Conflict Resolution Spectrum; Conclusion; Bibliography; 4 Rebuilding through rituals; The soukhouan ceremony; The soumma ceremony; Ceremonial connections to the heart (chai); Rituals and the Conflict Resolution Spectrum; Relationship in conflict resolution; Conclusion; Bibliography; 5 Cross-cultural conflict: from micro to macro; Cross-cultural conflict resolution process; Development of shared Conflict Resolution Spectrum and rituals; Conclusion; Bibliography
6 Grassroots conflict resolution: building from the ground upBalancing conflict resolution systems; Conclusion; Bibliography; 7 Tenets of conflict resolution; The tenets of conflict resolution; Conclusion; Bibliography; 8 Conclusion; Glossary of Lao words and expressions; Index
