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Book Cover
E-book
Author Bernstein, Joanne Scheff, 1945-

Title Standing Room Only : Marketing Insights for Engaging Performing Arts Audiences
Edition Second edition
Published New York : Palgrave Macmillan, 2014
Online access available from:
Springer eBooks    View Resource Record  

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Description 1 online resource (421 pages)
Contents Cover; Title; Copyright; Dedication; Contents; List of Tables and Exhibits; Foreword; Introduction; Chapter 1 The Performing Arts:; Chapter 2 The Evolution and Principles of Marketing; Chapter 3 Understanding the Performing Arts Market:; Chapter 4 Exploring Characteristics of Current and Potential Performing Arts Attenders; Chapter 5 Planning Strategy and Applying the Strategic Marketing Process; Chapter 6 Identifying Market Segments, Selecting Target Markets, and Positioning the Offer; Chapter 7 Conducting and Using Marketing Research
Chapter 8 Using Strategic Marketing to Define and Analyze the Product OfferingChapter 9 Managing Location, Capacity, and Ticketing Systems; Chapter 10 Focusing on Value and Optimizing Revenue through Pricing Strategies; Chapter 11 Identifying and Capitalizing on Brand Identity; Chapter 12 Formulating Communications Strategies; Chapter 13 Delivering the Message:; Chapter 14 Harnessing and Leveraging the Power of Digital Marketing Methods; Chapter 15 Building Audience Frequency and Loyalty; Chapter 16 Focusing on the Customer Experience and Delivering Great Customer Service
Chapter 17 Audiences for Now Audiences for the Future; Notes; Index
Summary Standing Room Only combines practical advice for creating a strategic marketing program and maintaining a successful performing arts organization. This revised edition lays out a framework to navigate the digital age, from online ticketing options, to marketing options in social, and mobile media
Bibliography Includes bibliographical references and index
Notes Print version record
Subject Performing arts -- Marketing.
Form Electronic book
ISBN 9781137375698 (electronic bk.)
1137375698 (electronic bk.)
(print)