| Description |
1 online resource (249 pages) |
| Contents |
Cover; Half Title; Title Page; Copyright Page; Table of Contents; 1. Coming of age; Conclusion; 2. The need of a guide to deliver Resilient Health Care; 3. Procuring evidence for Resilient Health Care; Introduction; Rationale for studies and data collection approach; Different rationales for research into RHC; Choice of data source and data collection method; Analysis of data; Interpretation of data; Conclusion; 4. Resilience Engineering for quality improvement; Introduction; Methodology; Settings; Data sources; Data collection; Data analysis; Interpretation; Discussion; Conclusions |
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5. Using workarounds to examine characteristics of resilience in actionBackground; A qualitative investigation: the research method; Findings; Discussion; Implications and conclusions; 6. Simulation as a tool to study systems and enhance resilience; Background; Case study; Simulation: the medium is the message; Conclusion; 7. Exploring resilience strategies in anaesthetists' work; Introduction; Background; Method; Results; Discussion; Acknowledgements; Note; 8. Promoting resilience in the maternity services; Introduction; Method; Interpretation; Discussion; Conclusion; 9. Team Resilience |
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IntroductionBackground; Developing a model; The Team Resilience Framework; Evaluation; Discussion; Implications for simulation; Increasing the capacity to anticipate; Conclusion; 10. Understanding normal work to improve quality of care and patient safety in a Spine Center; Introduction; Rationale for the research design; How data sources were selected; How data were collected; How data were analysed; How the analysis results were interpreted and gave rise to recommendations; Results; Conclusions; 11. Engineering resilience in an urban emergency department; Introduction; Background |
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MethodologyFindings; Discussion; Appendix: The Resilience Analysis Grid; 12. Patterns of adaptive behaviour and adjustments in performance in response to authoritative safety pressure regarding the handling of KCl concentrate solutions; Introduction; Rationale for the data collection approach; How data sources were selected; How data were collected; How data were analysed; How the analysis results were interpreted and gave rise to recommendations; Conclusion; 13. A case study of resilience in inpatient diabetes care; Introduction; The CARE model for applying Resilience Engineering |
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Aims and objectivesCase study methods; Results; Misalignments between demand and capacity; Adjustments and 'work as done'; Suggested interventions to improve care; Discussion and conclusions; Conclusions; 14. Where process improvement meets resilience; Introduction; Rationale for the research design; How data sources were selected; How data were collected; How data were analysed; How the analysis results were interpreted and gave rise to recommendations; Results; Conclusions; 15. The Safety-II case; Introduction; The reasoning behind the safety case approach |
| Summary |
Health care is under tremendous pressure regarding efficiency, safety, and economic viability. It has responded by adopting techniques that have been useful in other industries, such as quality management, lean production, and high reliability - although with limited, and all-too-often disappointing, results. The Resilient Health Care Network (RHCN) has worked since 2011 to facilitate the interaction and collaboration among practitioners and researchers interested in applying concepts from resilience engineering to health care and patient safety. This has met with considerable success, not least because the focus from the start was on developing concrete ways to complement a Safety-I perspective with a Safety-II perspective. Building on previous volumes, Delivering Resilient Health Care presents documented experiences and practical guidance on how to bring Resilient Health Care into practice. It provides concrete advice on how to prepare a study, how to choose the right data, how to collect it, how to analyse the data, and how to interpret the results. This fourth book in the Resilient Healthcare series contains contributions from international experts in health care, organisational studies and patient safety, as well as resilience engineering. This book provides a practical guide for delivering resilient healthcare, particularly for clinicians on the frontline of care unsure how to incorporate resilience into their everyday work, managers coordinating care, and for policymakers hoping to steer the system in the right direction. Other groups - patients, the media, and researchers- will also find much of interest here |
| Notes |
Safety cases from a Safety-II perspective |
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Print version record |
| Subject |
Medical care.
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Medical care -- Safety measures
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Health services administration.
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Reliability (Engineering)
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Patient Care
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PSYCHOLOGY -- Cognitive Psychology.
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accident.
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care.
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complexity.
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healthcare.
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health services.
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hospital.
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medical.
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patient safety.
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process improvement.
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reliability.
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resilience engineering.
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safety management.
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safety science.
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safety-ii.
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workaround.
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Health services administration
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Medical care
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Medical care -- Safety measures
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Reliability (Engineering)
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| Form |
Electronic book
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| Author |
Braithwaite, Jeffrey
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Wears, Robert L
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| ISBN |
9780429891533 |
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0429891539 |
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9780429891526 |
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0429891520 |
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9780429891519 |
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0429891512 |
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9780429469695 |
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0429469691 |
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