| Description |
1 online resource |
| Series |
International handbooks on information systems |
|
International handbooks on information systems.
|
| Contents |
Foreword to the 2nd Edition; Foreword to the 1st Edition; How to Read this Handbook; Contents; Part I: Introduction; What is Business Process Management?; 1 The Origins of BPM; 2 The Process Management Cycle; 3 The Payoffs of Process Management; 4 The Enablers of Process; 5 BPM Capability for Process; 6 The Principles of Process Management; 7 The EPM as a Management Tool and BPMS; 8 The Frontiers of BPM; References; Process Management for Knowledge Work; 1 Introduction; 2 Improving Knowledge Work Through Process Management; 3 Processes and Knowledge Work Segments |
|
4 Knowledge Creation, Distribution, and Application4.1 Creation; 4.2 Distribution; 4.3 Application; 5 Process Versus Practice in Knowledge Work; 6 Types of Process Interventions; 6.1 Process Improvement Approaches for Knowledge Work; 6.2 Agile Methods; 6.3 Measurement; 6.4 Positive Deviance; 6.5 Knowledge Management-Based Interventions; 6.6 Outsourcing Knowledge Work; 7 Summary; References; The Scope and Evolution of Business Process Management; 1 Introduction; 2 The Three Business Process Traditions; 3 The Work Simplification\Industrial Engineering\Quality Control Tradition |
|
3.1 TQM, Lean and Six Sigma3.2 Capability Maturity Model; 4 The Management Tradition; 4.1 Geary Rummler; 4.2 Michael Porter; 4.3 Balanced Scorecard; 4.4 Business Process Reengineering; 5 The Information Technology Tradition; 5.1 Business Process Reengineering; 5.2 Enterprise Resource Planning Applications; 5.3 CASE and Process Modeling Tools; 5.4 Expert Systems and Business Rules; 5.5 Process and the Interface Between Business and IT; 6 Business Process Change Today and Tomorrow; 7 Enterprise Level Initiatives; 7.1 Business Architecture; 7.2 Value Chains and Value Networks |
|
7.3 Business Process Frameworks7.3.1 The Supply Chain Council ́s SCOR Framework; 7.3.2 Other Business Frameworks; 7.4 Roger Burlton, Process Scope, and Value Chain Diagrams; 7.5 Process Maturity Models; 7.6 Integrated Process Measurement Systems; 7.7 Managing Culture Change and Organizational Transformations; 8 Process Level Initiatives; 8.1 The Emphasis on Innovation; 8.2 Analyzing and Modeling Complex Processes; 9 Implementation Level Initiatives; 9.1 Business Process Management Systems (BPMS); 9.2 Standards and Certification; 9.3 Other Implementation Concerns; 10 Towards a Comprehensive BPM |
| Summary |
Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world'' s leading BPM thought leaders. This first volume focuses on arriving at a sound definition of BPM approaches and examines BPM metho |
| Analysis |
informatiesystemen |
|
information systems |
|
internet |
|
economie |
|
economics |
|
bedrijfswetenschap |
|
management science |
|
bedrijfsinformatiesystemen |
|
management information systems |
|
Management studies, Business Administration, Organizational Science (General) |
|
Economics (General) |
|
Management, bedrijfskunde, organisatiekunde (algemeen) |
|
Economie (algemeen) |
| Notes |
Previous edition: 2009 |
| Bibliography |
ReferencesA Framework for Defining and Designing the Structure of Work; 1 Introduction; 2 The Value Creation Hierarchy; 2.1 Enterprise Level; 2.2 Value Creation Level; 2.3 Processing Sub-Systems Level; 2.4 Process Level; 2.5 Subprocess/Task/Subtask Level; 3 Business Architecture; 3.1 Super-System Map; 3.2 Cross-Functional Value Creation System Map; 3.3 Business Process Architecture Framework; 3.4 BPA Detail Chart; 3.5 Cross-Functional Business Process Map; 3.6 Subprocess Maps; 4 Value Creation Management System; 5 Management System Architecture; 5.1 Measures Chain; 5.2 Performance Trackers |
| Notes |
English |
|
Print version record |
| Subject |
Production management -- Data processing -- Handbooks, manuals, etc
|
|
Management information systems -- Handbooks, manuals, etc
|
|
Information retrieval.
|
|
Business mathematics & systems.
|
|
BUSINESS & ECONOMICS -- Industrial Management.
|
|
BUSINESS & ECONOMICS -- Management.
|
|
BUSINESS & ECONOMICS -- Management Science.
|
|
BUSINESS & ECONOMICS -- Organizational Behavior.
|
|
Management information systems
|
|
Production management -- Data processing
|
|
Bedrijfsorganisatie.
|
|
Management.
|
| Genre/Form |
handbooks.
|
|
Handbooks and manuals
|
|
Handbooks and manuals.
|
|
Guides et manuels.
|
| Form |
Electronic book
|
| Author |
Brocke, Jan vom, editor
|
|
Rosemann, Michael, 1967- editor.
|
| ISBN |
9783642451003 |
|
3642451004 |
|
