Description |
1 online resource |
Contents |
Cover; Half Title; Title Page; Dedication; Copyright Page; Table of Contents; Preface; Acknowledgments; 1. Public Service Today: Complex, Contradictory, Competitive; 2. The Technical Professional: Developing Expertise; 3. The Ethical Professional: Cultivating Scruples; 4. The Consummate Professional: Creating Leadership; 5. The Future of Public Service: Cases and Commentary for the New Millennium; Epilogue; References; About the Authors; Index |
Summary |
The new context and character of public service - shifting values, entrepreneurship, information technology, and multi-sector careers - require a 'skills triangle' of technical, ethical, and leadership abilities. This concise and readable work focuses on these three essential skills, and describes what it means to be a consummate professional public servant. Essential reading for both professionals and students, ""Achieving Competencies in Public Service: The Professional Edge"" sets standards for anyone who conducts the public's business, and links them with performance management, human reso |
Notes |
Revised edition of: The professional edge / James S. Bowman [and others]. Armonk, N.Y. : M.E. Sharpe, c2004 |
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Title from title screen |
Bibliography |
Includes bibliographical references and index |
Subject |
Public administration.
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Civil service positions.
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Public officers.
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Nonprofit organizations -- Employees
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Executives.
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Human services personnel.
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Service industries workers.
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Professional employees.
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Vocational qualifications.
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Professional Competence
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POLITICAL SCIENCE -- Public Affairs & Administration.
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Civil service positions
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Executives
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Human services personnel
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Nonprofit organizations -- Employees
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Professional employees
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Public administration
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Public officers
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Service industries workers
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Vocational qualifications
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Form |
Electronic book
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Author |
West, Jonathan P. (Jonathan Page), 1941-
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Beck, Marcia A., 1958-
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LC no. |
2009006869 |
ISBN |
9781317477808 |
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1317477804 |
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