Title The healthcare quality book : vision, strategy, and tools / [edited by] Elizabeth R. Ransom [and others]

Edition 2nd ed. ; rev. and updated Published Chicago : Health Administration Press ; Washington, D.C. : AUPHA, ©2008

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Description 1 online resource (xvi, 495 pages) : illustrations, maps Contents Healthcare quality and the patient / by Maulik Joshi and Donald Berwick -- Basic concepts in healthcare quality / by Leon Wyszewianski -- Variation in medical practice and implications for quality / by David J. Ballard, Robert S. Hopkins III, and David Nicewander -- Quality improvement : the foundation, processes, tools, and knowledge transfer techniques / by Kevin Warren -- Milestones in the quality measurement journey / by Robert C. Lloyd -- Data collection / by John J. Byrnes -- Statistical tools for quality improvement / by Jerod M. Loeb [and others] -- Physician and provider profiling / by David B. Nash, Adam Evans, and Richard Jacoby -- Measuring and improving patient experiences of care / by Susan Edgman-Levitan -- Dashboards and scorecards : tools for creating alignment / by Michael D. Pugh -- Patient safety and medial errors / by Frances A. Griffin and Carol Haraden -- Information technology applications for improved quality / by Richard E. Ward -- Leadership for quality / by James L. Reinertsen -- Organizational quality infrastructure : how does an organization staff quality / by A. Al-Assaf -- Implementing quality as the core organizational strategy / by Scott B. Ransom, Thomas J. Firchild, and Elizabeth Ransom -- Implementing healthcare quality improvement : changing clinician behavior / by Valerie Weber and John Bulger -- The quality improvement landscape / by Jean Johnson, Ellen Dawson, and Kimberly Acquaviva -- Accreditation : its role in driving accountability in healthcare / by Greg Pawlson and Paul Schyve -- How purchasers select and pay for quality / by Francois de Brantes Bibliography Includes bibliographical references and index Notes Online resource; title from digital title page (EbscoHost platform, viewed April 24, 2014) Subject Medical care -- United States -- Quality control Health services administration -- United States -- Quality control Total quality management -- United States Health services administration. Quality of Health Care -- organization & administration Health Services Administration Total Quality Management -- organization & administration Quality of Health Care -- organization and administration -- United States Health Services Administration -- United States Total Quality Management -- organization & administration -- United States MEDICAL -- Hospital Administration & Care. Health services administration Health services administration -- Quality control Medical care -- Quality control Total quality management SUBJECT United States Subject United States Form Electronic book Author Ransom, Elizabeth R. ISBN 9781567933291 1567933297

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